HSS Patient Portal Login (MyHSS): At www.hss.edu

HSS Patient Portal, known as MyHSS, is a modern solution designed by the Hospital for Special Surgery to enhance patient management and communication. This comprehensive portal allows patients to access personal health records, communicate directly with healthcare providers, manage appointments, and handle medical billing. Accessible via both web and a mobile app, MyHSS provides a seamless, flexible platform for patients to engage actively in their healthcare journey, fostering a more informed and efficient healthcare experience.

HSS Patient Portal



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How to Login to HSS Patient Portal

To log into the MyHSS patient portal, follow these simple steps:

  1. Visit the MyHSS Portal: Start by navigating to the MyHSS login page.
  2. Enter Your Credentials: Type your MyHSS username and password in the respective fields.
  3. Secure Login: Click the ‘Sign In’ button to access your account.

HSS Patient Portal login

How to Sign Up for HSS Patient Portal

Signing up for a new account on the MyHSS patient portal is straightforward:

  1. Access the Signup Page: Go to the MyHSS login page and click on “Sign Up Now” if you are a new user.
  2. Enter Your Details: You will be asked to provide personal information to verify your identity and set up your account.
  3. Activation Code: If you have an activation code, enter it during the signup process. If you don’t have one, you can request it or sign up using a third-party verification system.
  4. Complete Registration: Follow the instructions to complete your registration and set up your new MyHSS account.

How to Reset Your Credentials on HSS Patient Portal

If you need to reset your credentials, such as your password or username, MyHSS has made the process easy:

  • Reset Password:

    1. Click the “Forgot password?” link on the login page.
    2. You will be prompted to enter your username or email associated with your account.
    3. Follow the instructions to receive an email link or a security code to reset your password.
  • Reset Username:

    1. If you forget your username, click the “Forgot username?” link on the login page.
    2. Provide the email address associated with your MyHSS account.
    3. You will receive your username by email, allowing you to regain access to your account.

HSS Patient Portal password reset

Also read: HCA Patient Portal Login (MyHealthONE)

Additional Help

If you have issues that cannot be resolved through the online prompts, MyHSS provides a Help Desk available 24/7 at 844-269-4509. The Help Desk can assist with more complicated issues like activation code problems or security concerns.

Key Features of MyHSS

Health Records Access

Patients have the ability to view their medical records, test results, and visit summaries through MyHSS. This feature ensures that they remain informed and up-to-date with their health status.

Communication with Healthcare Providers

MyHSS facilitates direct communication with doctors, allowing patients to ask medical questions and receive responses from the comfort of their homes.

Appointment Management

The portal simplifies the process of scheduling appointments. Patients can easily book visits with specialists, manage physical therapy sessions, and schedule urgent care visits, whether virtually or in person.

Bill Management and Payments

MyHSS provides functionalities to view and pay bills online, enhancing the financial management aspects of healthcare. Patients can settle payments for hospital services and consultations, either as registered users or guests.

Mobile and Web Accessibility

The MyHSS app, available for iOS and Android devices, mirrors the functionalities of the web-based portal. This provides patients with the flexibility to manage their healthcare needs via their preferred devices.

About Hospital for Special Surgery (HSS)

The Hospital for Special Surgery (HSS), based in New York, is a globally recognized leader in orthopedics and has been ranked as the top hospital for orthopedics for fourteen consecutive years by U.S. News & World Report (2023-2024). HSS is also renowned for its excellence in rheumatology, consistently holding a top ranking in this specialty for over three decades. Established in 1863, HSS is the oldest orthopedic hospital in the United States and focuses exclusively on musculoskeletal health.

HSS is committed to high standards of patient care and safety. It has one of the lowest infection rates in the country, reflecting its dedication to preventing complications in orthopedic treatments. The hospital operates with a large volume of surgeries, performing more hip surgeries and knee replacements than any other hospital in the U.S., which underscores its expertise and trustworthiness in these procedures.


The MyHSS patient portal exemplifies Hospital for Special Surgery’s commitment to patient-centered care, providing a seamless blend of healthcare management tools accessible via both mobile and web platforms. This portal empowers patients by offering direct communication with healthcare providers, streamlined appointment scheduling, and convenient billing management, enhancing the overall patient experience and engagement in their healthcare journey.


  • Can I access my test results through MyHSS?
    Yes, MyHSS allows you to view your lab, pathology, and radiology results shortly after they are processed.
  • Can I use MyHSS to communicate with my doctor?
    Yes, MyHSS enables you to send messages directly to your healthcare provider.
  • Is there a mobile app available for MyHSS?
    Yes, the MyHSS app is available for both iOS and Android devices, allowing you to manage your healthcare needs on the go.
  • How do I pay my bills through MyHSS?
    You can pay your bills online via the portal or app. Payments can be made as a registered user or as a guest.
  • What should I do if I need urgent help?
    MyHSS should not be used for urgent situations. In emergencies, contact your medical center directly or dial 911.

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