HCA Patient Portal Login (MyHealthONE): At hcahealthcare.com

The HCA Patient Portal, MyHealthONE, offers secure and private access to some of your medical records from HCA Healthcare facilities. Through this portal, you can manage appointments, register for classes, pre-register for procedures, and access health and patient education materials.

The portal also supports secure messaging and payment for medical services. Users can manage their accounts by providing personal information, which is protected under a comprehensive privacy policy.

HCA Patient Portal



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How to Login to HCA Patient Portal, MyHealthONE

  1. Visit the Portal: Navigate to the MyHealthONE website.
  2. Locate Login: Click on the ‘Sign In’ option usually found at the top right corner of the homepage.
  3. Enter Credentials: Input your username and password in the respective fields.
  4. Secure Sign-In: For added security, you may be prompted to complete a captcha or verify your identity through a two-factor authentication process.
  5. Access Services: Once logged in, you can access your medical records, appointment scheduling, and other healthcare management tools.

HCA Patient Portal login

How to Register/Sign Up for HCA Patient Portal, MyHealthONE

  1. Access the Sign-Up Page: Go to the MyHealthONE portal and click on ‘Create an Account’.
  2. Provide Information: Fill out the registration form with required details such as your name, date of birth, and contact information.
  3. Verification: You might need to verify your identity by answering security questions or confirming a code sent to your email or phone.
  4. Set Up Login Details: Choose a username and password. Ensure your password is strong, combining letters, numbers, and special characters.
  5. Complete Registration: After agreeing to the terms and privacy policy, submit your application. You may need to confirm your email address to activate your account.

How to Reset Credentials in HCA Patient Portal, MyHealthONE

  1. Go to Login Page: Start at the MyHealthONE login screen.
  2. Find ‘Forgot Password’ or ‘Forgot Username’: Select the appropriate option if you’ve forgotten your username or password.
  3. Identity Verification: Enter the email address associated with your account or answer the security questions to verify your identity.
  4. Receive Reset Link: A link to reset your password or a reminder of your username will be sent to your email.
  5. Follow Instructions: Click on the link received in your email and follow the instructions to set a new password or retrieve your username.
  6. Re-access Account: Use your new credentials to log into the portal.

HCA Patient Portal password reset

Also read: UTMC Patient Portal Login (MyChart)

Key Features of MyHealthONE Patient Portal

Comprehensive Health Records Access

Patients can view their clinical records, lab results, imaging results, provider reports, and discharge summaries for the last 24 months. This comprehensive access facilitates a better understanding of one’s health journey and aids in informed decision-making.

Management of Care for Loved Ones

The portal allows users to manage health details not just for themselves but also for their family members, enhancing the convenience of handling multiple health profiles from a single account.

Appointment Management

Users can easily pre-register for appointments, book new appointments, and view upcoming schedules, streamlining the process and reducing wait times.

Direct Communication Channels

The portal provides direct messaging capabilities with support and nurse teams, which can improve communication and expedite service delivery.

Financial Tools

Patients can view and pay their bills online through the portal, which simplifies the payment process and provides transparent access to billing information.

Educational and Community Resources

The portal offers opportunities to sign up for classes and events that can further educate patients about health topics or provide community support.

About HCA Healthcare

HCA Healthcare, one of the nation’s leading healthcare providers, operates over 180 hospitals and approximately 2,000 sites of care, including surgery centers, freestanding ERs, urgent care centers, and physician clinics. Dedicated to improving patient care, HCA Healthcare serves millions of patients annually across 21 states and the United Kingdom.

Their patient portal offers easy access to personal health information, enabling patients to view test results, schedule appointments, and communicate with healthcare providers securely. Emphasizing a patient-first approach, HCA Healthcare leverages technology and innovative practices to deliver high-quality, compassionate care.

Customer Support / Help Desk

For helpdesk or customer support related to HCA Healthcare, you can contact them through the following methods:

  • Phone: HCA Healthcare customer support can be reached at (844) 482-4823 or (855) 422-6625.
  • Email: For specific inquiries, you can email them at support@hcahealthcare.com.
  • Mailing Address: HCA Healthcare One Park Plaza Nashville, TN 37203


The MyHealthONE patient portal by HCA Healthcare exemplifies a modern approach to healthcare management, empowering patients with comprehensive digital tools to manage their health and communicate effectively with healthcare providers, enhancing convenience and care quality.


  1. Can I access the patient portal on any device?
    • Yes, the HCA Patient Portal can be accessed on any device with internet connectivity, including smartphones, tablets, and computers.
  2. How secure is my personal health information on the portal?
    • Your health information is protected with advanced security measures including encryption and secure server connections.
  3. Can I use the portal to get medical advice directly from my doctor?
    • Yes, you can use the portal’s messaging feature to ask non-urgent medical questions directly to your healthcare provider.
  4. What should I do if I encounter an error while using the portal?
    • If you encounter an error, you can refer to the help section within the portal or contact the support team for assistance.


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